What Will You Learn at Aggressive Behavior Management Training?
1. Appropriate, necessary, and reasonable use of force situations
In order to properly evaluate and respond to aggressive behavior, it is important to know when specific types of force, including non-physical force, are necessary and justified. Learn what kinds of force are appropriate when, and how to properly use verbal and potentially basic physical force to de-escalate the situation.
2. Manage aggressive behavior through de-escalation
The most important goal of aggressive behavior management in the workplace is to de-escalate the situation. This training teaches you how to catch the signs of a potential conflict before it escalates, as well as methods to manage emotional and physical aggression in a calm, effective manner.
3. Identify stages of conflict
Conflict may escalate from a person showing signs of anxiety to a physical confrontation. Learning to identify the stages of conflict prepares you to keep a situation under control and avoid escalation.
4. When an assault is imminent
Despite your best efforts, a person’s aggressive behavior may escalate to violence. Learn how to recognize when assault is imminent, and how to protect yourself and others.
5. Security situational awareness
Security situational awareness includes awareness of what is happening in your environment, including evaluation of possible threats. This training will help you boost your situational awareness of potentially aggressive or violent behavior in your workplace in order to prevent serious conflict.
6. Resolution options
After you have recognized and begun to successfully manage aggressive behavior, it is important to have methods to bring resolution to the situation. This training provides healthcare workers with techniques to resolve conflicts in a variety of situations.
