Aggressive Behavior Management in a Healthcare Setting

Course Type: In-Person
Course Length: 8 Hours

Cost: $325.00

Number of Students

Location Map


Annandale Square — Stratford Building
67 Beaver Avenue
2nd Floor
Annandale, New Jersey 08801


Phone: 908-200-7344
Fax: 908-200-7346

Course Instructor

Bob Aromando

• 13 Years, Law Enforcement
• John Jay College For Criminal Justice
• ALICE Certified Instructor
• OC Certified Instructor
• NRA Basic Pistol Instructor
• Sig Sauer Academy EP Graduate
• PA ACT235 Lethal Weapons Certified
• Wicklander Interview and Interrogation Certified
• ATF Federal-Firearm License

Course Information

We provide training and certification (MOAB) to help healthcare professionals manage aggressive behavior in the workplace.

Management of aggressive behavior can be complicated and anxiety-inducing, but our course offers techniques to help you calmly and effectively de-escalate threatening situations and keep yourself and others safe. This training course will incorporate classroom knowledge sharing along with the physical aspects of resolving a confrontational situation.

In hospitals, nursing homes, and other healthcare settings, possible sources of violence include patients, visitors, intruders, and even coworkers. Examples include verbal threats or physical attacks by patients, a distraught family member who may be abusive or even become an active shooter, gang violence in the emergency department, a domestic dispute that spills over into the workplace, or coworker bullying.

This course is primarily for healthcare workers in a hospital setting dealing with aggressive patients or family members. Students receive a certificate upon completion of the course.

You will learn:

  1. Appropriate, necessary, and reasonable use of force situations
  2. Manage aggressive behavior through de-escalation
  3. Identify stages of conflict
  4. When an assault is imminent
  5. Security situational awareness
  6. Resolution options

How Long is A MOAB Certification Good For?

A MOAB certification lasts for 24 months.

Refund Guarantee

Due to our commitment to instructors, materials, and other students, the following refund policy applies:

  • A 100% refund or credit of your registration fee will be issued if an event is canceled by the Academy
  • A 100% refund or credit will be issued if you cancel your registration more than 72 hours prior to the event start time. You may contact the Academy to cancel your registration
  • A 50% refund will be issued if you cancel your registration within 24-72 hours before the event start time.
  • No refunds will be issued within 24 hours prior to the start of an event or after an event has started, regardless of attendance.